Terms of use
To be completed: Lawyer to write or approve the binding wording of these Terms. The sections below describe how the service works today; every highlighted item needs the company's or a lawyer's text.
1. Agreement
These Terms are between you and To be completed: legal name and registered address of the company. By continuing at sign-in you accept these Terms and the Privacy notice of the version shown. When they change, the app shows the new version once and you can accept it or log out.
2. The service
toog ai business lets a shop owner set up a business profile, make model photos of products with AI, keep a product catalogue and list it on Shopify, write captions with AI, post and schedule posts on Facebook, Instagram and Google Business Profile, and run ads on Meta and Google from the owner's own ad accounts.
3. Your account
- You sign in with your mobile number (one-time code), Google or Apple. One account has one business.
- You keep your sign-in secure and are responsible for what is done in your account.
- To be completed: who may use the app (minimum age, business use only) and whether a person may hold more than one account
4. Credits and payments
- Paid actions use credits. The app shows the cost in credits and your balance after it before you confirm.
- Credits for a job are set aside when it starts, charged for each result delivered, and returned for results that fail.
- You buy credits in the RiEtail payment portal, which shows the packs, prices and GST and issues the receipts. Credits are added to your wallet after the portal confirms the payment.
- For ads, the launch fee is charged in credits when the platform accepts the campaign into review. A campaign that was never approved and is closed as rejected gets the fee back once. Ad spend itself is billed by Meta or Google to your own payment method; we never handle ad money.
- To be completed: whether credits expire, whether unused credits are refundable, and what happens to them when the account is deleted
- To be completed: free sign-up credits — conditions and whether they can be withdrawn
5. Your content
- You keep the rights to the photos, product details and text you add. You confirm you have the right to use them.
- You let us store and process your content to run the service, and send it to the AI providers and platforms named in the Privacy notice when you use those features.
- Photos and text made with AI can contain mistakes. Check them before you publish. Posts with AI images are labelled as AI-generated where the platform supports it.
- Products already on Shopify stay there if you disconnect Shopify or delete your account.
- To be completed: who owns the AI-generated photos and captions, and any licence the company keeps
6. Facebook, Instagram, Google and Shopify
Publishing, listing and ads happen in your own accounts on those platforms, and their terms and policies apply (including Meta's advertising standards and Google Ads policies). Ads about credit, jobs, housing, social issues or politics cannot be run from toog ai business. A platform may reject or remove your content or ads; the app shows the platform's reason when it gives one.
7. Acceptable use
To be completed: list of prohibited uses (illegal products, misleading claims, content you have no rights to, misuse of the service, attempts to break security)
8. Suspension and ending the service
- You can delete your account at any time in the app (how deletion works).
- Our team can suspend a store; running ads can still be paused or stopped while a store is suspended.
- To be completed: grounds for suspension or termination, notice given, and what happens to credits
9. Warranties and liability
To be completed: service availability, disclaimers, limitation of liability and indemnity
10. Governing law and disputes
To be completed: governing law, courts / jurisdiction and dispute resolution
11. Contact
E-mail support@listing.toog.ai, or use More › Help in the app.